Help / F.A.Q: Frequently Asked Questions

A change to your order is only possible if it has not yet been shipped. If you notice any error in your order, please contact us as soon as possible by email at info@poppers-shop.fr with your order number and the details to be corrected.

Please contact us as soon as possible by email at info@poppers-shop.fr and we will cancel the item or the order of your choice, provided it has not yet been shipped.

All our prices displayed on the website already include VAT. If you represent a business, we invite you to visit our page "Wholesale and professional poppers sales site".

Our parcels are as discreet as possible; they do not bear any indication of their contents or the name of our website. Only the company name “Skyline” and your shipping information appear.

Just like with shipping, discretion is our priority, and your invoice will simply show the name of our company, Skyline.

Absolutely not. Your personal data is confidential. You will not receive any phone calls from us nor postal advertisements. The only thing you may receive, if you wish, is our free weekly newsletter, which you can unsubscribe from at any time.

Our website uses SSL encryption to automatically secure all your information, including for payments.

Since we never share your personal data or email addresses with third parties, we are not responsible for the spam emails you receive.

Unlike other websites that charge based on order weight, we offer a fixed shipping rate even for large parcels, usually 7.90 EUR for France and Belgium. This is an estimate; additional costs may apply depending on your location. All details on our fast poppers shipping can be found in our Shipping and Delivery section.

If you received a tracking number, please check the parcel tracking to see where your order is. If the delivery was attempted unsuccessfully, there may be an issue. We invite you to contact the courier directly to arrange a new delivery attempt or provide more information. Due to circumstances beyond our control, postal services may be delayed, interrupted, or unable to deliver on time. If nothing happens despite contacting the courier, send us an email with your details so we can assist you.

The box you receive will have no mention of poppers or sex shop; it will only include your shipping address and our company name, Skyline. No risk of awkward looks from the postman.

Once your order has been shipped, you will receive a confirmation email. If it contains a tracking number, you can follow it on the sender's website.

As soon as we receive confirmation of your payment, we ship your parcel within one business day. Shipping services then deliver your package, usually within three to five business days depending on your location.

You can have your parcel delivered wherever you want, but we recommend notifying the responsible person or reception beforehand.

It has been completely legal to sell, buy, and possess poppers in France since June 3, 2013, when the Conseil d’Etat annulled the decree banning alkyl nitrites. Only iso-butyl nitrites remain prohibited throughout Europe. Our poppers contain legal ingredients in the EU, such as isopropyl nitrite (CAS 541-42-4), hexyl nitrite (CAS 638-51-7), amyl nitrite (CAS 110-46-3, sometimes called isopentyl nitrite), and pentyl nitrite (CAS 463-04-7), or mixtures of these nitrites with incredible effects.

Poppers have been recognized as NOT being a drug by the ACMD (Advisory Council on the Misuse of Drugs), as alkyl nitrites do not affect the nervous system and are not addictive.

Poppers are not dangerous if you follow our instructions and do not have any health problems or preexisting conditions. Like any product, use in moderation and never abuse it.

Any type of use, especially excessive, carries risks. In case of fatigue, illness, pregnancy, or any insufficiency, we do not recommend poppers. Do not use poppers repeatedly in a short time. If you feel dizzy or have a headache, stop immediately. The product is highly flammable. Avoid contact with skin, mucous membranes, nose, mouth, or eyes. Do not mix with medications, Viagra, alcohol, or other drugs. Do not use while driving. More information on the effects of poppers can be found in our Using Poppers section.

CAS (Chemical Abstracts Service) is a unique identifier for chemical compounds, listed on all poppers bottles and on our website so you can know which nitrite type is in the bottle. All our poppers contain legal ingredients in Europe, such as isopropyl nitrite (CAS 541-42-4), amyl nitrite (CAS 110-46-3, sometimes called isopentyl nitrite), and pentyl nitrite (CAS 463-04-7).

We recommend storing poppers in the refrigerator when not in use. For more details, see our Storing Poppers section.

Poppers are not to be ingested and must not contact the skin. If it’s your first experience, we recommend opening the bottle in the center of the room and letting the aroma evaporate for a few minutes. If it’s not your first time, you already know how it works. For more information on poppers effects, see our Poppers Effects page.

We do not have a printed catalog so that we can offer more affordable prices each week during our weekly sales. To see all our prices, you can visit our website at any time and subscribe to our newsletter to receive weekly sales and new items in stock.

All products visible on our website are in stock and available immediately. However, in the case of a replacement order, the product you want may no longer be available. If so, you will generally receive a better or more expensive product as an apology for the stock shortage.

On our site, poppers are much cheaper than in saunas, tobacconists, or clubs, with small bottles ranging from 5 to 10 euros. All our prices and special discounts are available in the "Poppers" category.

If you haven't tried poppers yet, we recommend popular and globally renowned brands such as Poppers Rush Original, Jungle Juice Platinum, Amsterdam, Blue Boy, and Push. Loved worldwide, read their descriptions to find the one that suits you best.

We offer several poppers with scents different from normal poppers: Poppers Lady, Jolt Bleu Mint, Jolt Noir Eucalyptus, Jolt Silver Almond, Jolt Blanc Coconut, Jolt Rouge Raspberry.

We recommend Poppers Radikal Rush and Radikal Rush Black Label ranges, also available in large aluminum bottles with wide openings and PPP balls to reactivate the poppers' effect. Amsterdam Special and Orgasmus are two more top choices guaranteed to impress.

Our Black Label and Ultra Strong ranges are designed for fans of intense effects. Our own Push Black Label and Fist Strong are perfect for intense fisting sessions, while Jungle Juice Ultra Strong, Highrise Ultra Strong, and our favorite Rush Ultra Strong deliver the most powerful effects for uninhibited fun.

Our poppers come from North America, the United Kingdom, France, Belgium, and the Netherlands.

To subscribe to our free newsletter, visit our "Subscription Page" and enter your email, or check the "Newsletter" box when creating your account.

You can unsubscribe at any time by clicking the "unsubscribe" link in each newsletter email.

First, check your spam folder, and ensure you entered the correct email address when subscribing. You must also confirm your subscription by clicking the email we send to verify your address.

To subscribe to our free newsletter, simply go to our "Subscription Page" and enter your email address, or check the "Newsletter" box when creating your account.

You can unsubscribe at any time by clicking the "unsubscribe" link included in every newsletter email.

First, check your spam folder, and ensure you entered the correct email address when subscribing. You must also confirm your subscription by clicking the email we send to verify your address.

For hygiene reasons, sex toys, lubricants, condoms, underwear, and generally any opened or used products cannot be exchanged. If an item is damaged during transport, please contact us. We only accept returns of complete, unused, undamaged items in their original packaging. Return shipping costs are the responsibility of the customer.

If there is any issue with your order and your items can be returned, please contact us by email at info@poppers-shop.fr.

Contact us by email as soon as you notice a defective item.

If the box shows any signs of damage or opening, you have the right to refuse the package when delivered. The sender will then return the package to us. Feel free to contact us to inform us about the situation.

Once we receive the package in proper condition and after inspection, we will contact you with instructions on how to process your refund.

You have 14 days to cancel your contract with us for any reason, but this does not apply to items whose original packaging has been opened and cannot be returned for hygiene reasons. You must notify us by email and wait for our response. We do not accept goods returned without postage directly to us.

After your request by email, you will receive our shipping address to return the merchandise.

Once we have received your bank details and are ready to process your refund, it may take 2–3 business days.

Once logged in and in your cart, enter your voucher or discount code in the designated field and click "Apply." If valid, a confirmation message will appear.

If the validity date of your code has expired, it can no longer be used. If another error appears when applying the code, contact us.

You can use one discount code per order.

For any order-related question, our customer service is available Monday to Friday from 8:00 to 16:00 by email at info@poppers-shop.fr.
For questions about the website, our products, or any information, contact us via our official Facebook page or Twitter private messages for a response within an hour during business hours.

We are interested in all partnership, advertising, or wholesale requests. Contact us by email, Facebook, or Twitter with your request, and we will respond promptly.